LILOQ LogoLILOQ
Back to Home

Privacy Policy

Last Updated: April 17, 2025

1. Introduction

At LILOQ ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, APIs, and other services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Account Information: When you register for an account, we collect your name, email address, and other contact information.
  • User Content: Information you provide when using our Services, including queries, messages, and feedback.
  • Beta Program Information: Information you provide when signing up for our beta program.
  • Communications: Information you provide when contacting us or responding to surveys.

2.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect information about you, including:

  • Usage Information: Information about your interactions with our Services, such as the features you use and the actions you take.
  • Device Information: Information about the device you use to access our Services, including hardware model, operating system, and browser type.
  • Log Information: Information our servers automatically record when you access or use our Services, including IP address, access times, and pages viewed.
  • Cookies and Similar Technologies: Information collected through cookies and similar technologies. See our Cookie Policy for more information.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Services
  • Facilitate contests, sweepstakes, and promotions

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For Legal Reasons: We may share your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
  • In Connection with a Transfer of Assets: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information when you give us your consent to do so.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

6. Your Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6.3 Promotional Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information of a child under 16, we will take steps to delete such information as soon as possible.

8. International Data Transfers

We may transfer your information to countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country.

9. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will provide notice through our Services or by other means. Your continued use of our Services after such notice constitutes your acceptance of the modified Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@liloq.com.